SHIPPING FAQS


 

All orders ship from Seattle, WA. 

Free Shipping on all US domestic orders of $75 or more. 

Once your ordered goods are shipped, PETI is not responsible for loss, damages, or delays. 
 

Pricing 

US Domestic (Standard 1-7 business days) - $10

US Express (1-2 business days) - $45

Mexico & Canada (3-10 business days) - $40

International Flat Rate (3-14 business days) - $50
 

All shipments are insured for the value of the merchandise and require a signature upon delivery. 

PETI is not responsible for any additional taxes, fees, or duties. 

Please email us with any addition shipping questions. 
 

Timing

Orders placed Monday through Thursday are typically shipped within 48 hours, unless an item is out of stock. 

Items purchased over the weekend will be processed on Monday and shipped within 24 hours. 

Delivery 

PETI is not responsible for incorrect addresses given by customers. 
If the customer provides an incorrect shipping address in their order, an additional fee will be charged to the credit card used for the purchase to reflect additional incurred shipping costs. 

Please note any special delivery instructions in the "Add note to seller" section on the checkout page. 

 

 
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Repairs

Many of the pieces available at PETI are handmade in small batches, and several pieces are one-of-a-kind. Accidents happen, as does natural wear and tear over time. Should you need assistance with repair of a product, please email Magali, PETI owner, at magalinoel@yahoo.com.